All Systems Operational

Uptime over the past 90 days. View historical uptime.
Morningstar Advisor Workstation + Direct Advisory Suite Operational
90 days ago
99.97 % uptime
Today
Morningstar Advisor Workstation Operational
90 days ago
99.97 % uptime
Today
Morningstar Retirement Manager Operational
90 days ago
99.87 % uptime
Today
Retirement Manager User Experience Operational
90 days ago
99.93 % uptime
Today
EZ Enroll API Operational
90 days ago
99.81 % uptime
Today
Express API Operational
90 days ago
99.81 % uptime
Today
Advisor Managed Accounts – Client and RK Portal Operational
90 days ago
99.81 % uptime
Today
Retirement Checkup and Easy Enroll Operational
90 days ago
99.93 % uptime
Today
Personalized Target Date Service Operational
90 days ago
99.93 % uptime
Today
Morningstar Publishing System Operational
90 days ago
100.0 % uptime
Today
Morningstar Publishing System Operational
90 days ago
100.0 % uptime
Today
Morningstar Annuity Intelligence Operational
90 days ago
100.0 % uptime
Today
Morningstar Annuity Intelligence Operational
90 days ago
100.0 % uptime
Today
Morningstar Essentials Operational
90 days ago
100.0 % uptime
Today
Morningstar Essentials Operational
90 days ago
100.0 % uptime
Today
Morningstar Fund API Center Operational
90 days ago
100.0 % uptime
Today
Morningstar Fund API Center Operational
90 days ago
100.0 % uptime
Today
Morningstar Equity API Center Operational
90 days ago
100.0 % uptime
Today
Morningstar Equity API Center Operational
90 days ago
100.0 % uptime
Today
Morningstar Document Library Operational
90 days ago
100.0 % uptime
Today
Morningstar Document Library Operational
90 days ago
100.0 % uptime
Today
Morningstar Investment Research Center Operational
90 days ago
100.0 % uptime
Today
Morningstar Investment Research Center Operational
90 days ago
100.0 % uptime
Today
Morningstar Managed Investment Data Feeds Operational
90 days ago
100.0 % uptime
Today
Morningstar Managed Investment Data Feeds Operational
90 days ago
100.0 % uptime
Today
Morningstar Global Equity Data Feeds Operational
90 days ago
100.0 % uptime
Today
Morningstar Global Equity Data Feeds Operational
90 days ago
100.0 % uptime
Today
Morningstar Research Feeds Operational
90 days ago
100.0 % uptime
Today
Morningstar Research Feeds Operational
90 days ago
100.0 % uptime
Today
Morningstar Data Services Operational
90 days ago
100.0 % uptime
Today
Morningstar Data Services Operational
90 days ago
100.0 % uptime
Today
Morningstar On Demand Operational
90 days ago
100.0 % uptime
Today
Morningstar On Demand Operational
90 days ago
100.0 % uptime
Today
Morningstar Direct Operational
90 days ago
99.59 % uptime
Today
Morningstar Direct Operational
90 days ago
99.59 % uptime
Today
Morningstar Direct Web Services Operational
90 days ago
100.0 % uptime
Today
Morningstar Direct Web Services Operational
90 days ago
100.0 % uptime
Today
Morningstar Plan Advantage Operational
90 days ago
100.0 % uptime
Today
Morningstar Plan Advantage Operational
90 days ago
100.0 % uptime
Today
Core Advice Solution on Cloud Operational
90 days ago
100.0 % uptime
Today
Core Advice Solution on Cloud Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Morningstar Data Center Server Migration and Maintenance Oct 24, 2025 20:00 - Oct 25, 2025 16:00 CDT

Morningstar Direct Advisory Suite + Advisor Workstation will undergo data center server maintenance starting Friday, Oct. 24 at 8:00 p.m. CT and concluding Saturday, Oct. 25 at 4:00 p.m. CST.

Key Details:
- Main Maintenance Window: Friday, Oct. 24, 8:00 p.m. CT to Saturday, Oct. 25, 2:00 a.m. CT. During this time, clients may experience downtime or slowness.
- Post-Maintenance Testing: Saturday, Oct. 25, 2:00 a.m. to 4:00 p.m. CT. While we perform testing to ensure the migration was successful, intermittent slowness or downtime may still occur.

Please note that if a rollback is required, any data saved during the overall maintenance window may not be retained.

We appreciate your understanding and patience as we work to enhance your experience.
Posted on Oct 23, 2025 - 16:20 CDT
Oct 24, 2025

No incidents reported today.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025
Incident: Morningstar Service Notification: Morningstar Degraded Performance due to AWS Outage
Resolved - We would like to provide you with an update regarding the outage with Amazon Web Services (AWS). As AWS resolved the issue entirely, we have seen all affected Morningstar products restored to their standard service.

We are currently working through our queues to reprocess any delayed feeds and data sets to ensure that clients receive the most up-to-date information. But please note, due to processing times and data availability, clients may experience missing or stale data.
Oct 20, 19:10 CDT
Update - We want to provide you with the latest update regarding the earlier outage with Amazon Web Services (AWS), which has impacted access to Morningstar products. AWS has announced that recovery is in progress and they are seeing improvements.

Currently, Morningstar is still experiencing degraded performance due to this issue, which may result in slowness or data delays when using our products. Our technical teams are actively collaborating with AWS to fully resolve the situation and restore performance to normal levels as quickly as possible.

We appreciate your patience and understanding during this time. For the latest updates, please visit status.morningstar.com. If you have additional questions, feel free to contact Morningstar Support.
Oct 20, 14:58 CDT
Update - We want to provide you with the latest update regarding the earlier outage with Amazon Web Services (AWS), which has impacted access to Morningstar products. AWS has announced that recovery is in progress and they are seeing improvements.

Currently, Morningstar is still experiencing degraded performance due to this issue, which may result in slowness or data delays when using our products. Our technical teams are actively collaborating with AWS to fully resolve the situation and restore performance to normal levels as quickly as possible.

We appreciate your patience and understanding during this time. For the latest updates, please visit status.morningstar.com. If you have additional questions, feel free to contact Morningstar Support.
Oct 20, 14:40 CDT
Monitoring - We want to provide you with the latest update regarding the earlier outage with Amazon Web Services (AWS), which has impacted access to Morningstar products. AWS has announced that recovery is in progress and they are seeing improvements.

Currently, Morningstar is still experiencing degraded performance due to this issue, which may result in slowness or data delays when using our products. Our technical teams are actively collaborating with AWS to fully resolve the situation and restore performance to normal levels as quickly as possible.

We appreciate your patience and understanding during this time. For the latest updates, please visit status.morningstar.com. If you have additional questions, feel free to contact Morningstar Support.
Oct 20, 14:24 CDT
Update - We are continuing to work on a fix for this issue.
Oct 20, 11:16 CDT
Update - We are continuing to work on a fix for this issue.
Oct 20, 10:46 CDT
Update - We are continuing to work on a fix for this issue.
Oct 20, 10:19 CDT
Update - Morningstar is experiencing degraded performance and outages due to the earlier outage with Amazon Web Services which impacted access to our products. As such, clients may experience login issues, slowness, or data delays when utilizing products.

Our technical teams are actively working with Amazon to fully resolve and return performance to normal levels as quickly as possible.

We appreciate your patience and will provide updates as more information becomes available. For additional questions, contact Morningstar Support.
Oct 20, 08:51 CDT
Update - We are continuing to work on a fix for this issue.
Oct 20, 08:39 CDT
Update - We are continuing to work on a fix for this issue.
Oct 20, 08:29 CDT
Identified - Morningstar is experiencing degraded performance due to the earlier outage with Amazon Web Services which impacted access to our products. As such, clients may experience slowness or data delays when utilizing products.

Our technical teams are actively working with Amazon to fully resolve and return performance to normal levels as quickly as possible.

We appreciate your patience and will provide updates as more information becomes available. For additional questions, contact Morningstar Support.
Oct 20, 07:58 CDT
Advisor Managed Accounts – Client and RK Portal Experience Degraded Performance
Resolved - We have fixed the issue that caused the outage of Advisor Managed Accounts – Client and RK Portal

We always want to deliver the highest quality service and are sorry for any inconvenience this may have caused you or your business. If you have any questions or if you continue to experience any issues, please contact Relationship Manager.
Oct 20, 08:20 CDT
Update - We are continuing to investigate this issue.
Oct 20, 08:17 CDT
Investigating - Advisor Managed Accounts – Client and RK Portal User Experience is currently experiencing a degraded performance while trying to login to the portal. Our team is working to resolve the problem as quickly as possible. We apologize for any inconvenience and will provide you further updates as they become available. If you have any further questions or needs, please contact Morningstar Relationship Manager.
Oct 20, 06:55 CDT
Retirement Manager EZ Enroll API And Express API Outage
Resolved - We have fixed the issue that caused the outage of Retirement Manager EZ Enroll API And Express API.

We always want to deliver the highest quality service and are sorry for any inconvenience this may have caused you or your business. If you have any questions or if you continue to experience any issues, please contact Relationship Manager.
Oct 20, 08:19 CDT
Update - We are continuing to investigate this issue.
Oct 20, 08:17 CDT
Investigating - Retirement Manager EZ Enroll API And Express API is currently experiencing an outage. Our team is working to resolve the problem as quickly as possible. We apologize for any inconvenience and will provide you further updates as they become available. If you have any further questions or needs, please contact Morningstar Relationship Manager.
Oct 20, 05:34 CDT
Incident: Morningstar Service Notification: Morningstar [Functionality] Issue
Resolved - This incident has been resolved.
Oct 20, 07:56 CDT
Identified - Morningstar Data Feeds experienced a file production issue, resulting in a delay in the delivery of numerous daily files.

Our team has resolved the issue and is in the process of regenerating the impacted feeds for delivery.

We apologize for the inconvenience. Contact Morningstar Support if you have any additional questions or needs.
Oct 17, 07:17 CDT
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025
Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

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