We have fixed the issue that affected the file production of Morningstar Data Feeds. The production for all impacted files has completed and clients can consume the delta files for the updated data.
We always want to deliver the highest quality service and apologize for any inconvenience this may have caused you or your business. Contact Morningstar Support if you have any additional questions or needs.
Posted Sep 26, 2025 - 08:43 CDT
Update
We are writing to provide an update on the recent file production issue impacting Morningstar Data Feeds. The majority of feeds have been successfully processed and delivered and certain AllHoldings feeds are expected to complete by the end of the day. To assist you in tracking the specific feeds affected, we’ve prepared an impact spreadsheet for your reference. You can access it here - https://advisor.morningstar.com/Enterprise/VTC/DF_ImpactedFeeds092525.xlsx. We sincerely apologize for any inconvenience this delay may have caused and appreciate your patience as we work to process the remaining feeds. Please contact Morningstar Support with any additional questions or needs. Thank you for your understanding.
Posted Sep 25, 2025 - 15:40 CDT
Update
We are providing you with an update regarding the file production issue we communicated earlier. Due to a database issue, the files delivered today are smaller than usual. We are actively working to address this, and we expect the updates to be included in tomorrow's delta files.
Our team is continuing to work on the problem. We will update you as we work to resolve the issue. Contact Morningstar Support if you have any additional questions or needs.
Posted Sep 25, 2025 - 10:49 CDT
Investigating
We are currently investigating this issue.
Posted Sep 25, 2025 - 10:34 CDT
Identified
Morningstar Data Feeds experienced a file production issue, resulting in a delay in the delivery of numerous daily files. Our team is working to fix the problem as quickly as possible. We apologize for the inconvenience and will update you as we work to resolve the issue. Contact Morningstar Support if you have any additional questions or needs.
Posted Sep 25, 2025 - 08:28 CDT
This incident affected: Morningstar Managed Investment Data Feeds.