We have fixed the issue that caused the outage of Advisor Managed Accounts – Client and RK Portal
We always want to deliver the highest quality service and are sorry for any inconvenience this may have caused you or your business. If you have any questions or if you continue to experience any issues, please contact Relationship Manager.
Posted Oct 20, 2025 - 08:20 CDT
Update
We are continuing to investigate this issue.
Posted Oct 20, 2025 - 08:17 CDT
Investigating
Advisor Managed Accounts – Client and RK Portal User Experience is currently experiencing a degraded performance while trying to login to the portal. Our team is working to resolve the problem as quickly as possible. We apologize for any inconvenience and will provide you further updates as they become available. If you have any further questions or needs, please contact Morningstar Relationship Manager.
Posted Oct 20, 2025 - 06:55 CDT
This incident affected: Morningstar Retirement Manager (Advisor Managed Accounts – Client and RK Portal).