Retirement Manager User Experience Slowness

Incident Report for Morningstar Product Status

Resolved

We have fixed the issue that caused the slowness of Retirement Manager User.

We always want to deliver the highest quality service and are sorry for any inconvenience this may have caused you or your business. If you have any questions or if you continue to experience any issues, please contact Relationship Manager.

Posted Nov 06, 2024 - 10:37 CST

Investigating

Retirement Manager User Experience is currently experiencing slowness. Our team is working to resolve the problem as quickly as possible. We apologize for any inconvenience and will provide you further updates as they become available. If you have any further questions or needs, please contact Morningstar Relationship Manager.

Posted Nov 06, 2024 - 10:22 CST

This incident affected: Morningstar Retirement Manager (Retirement Manager User Experience, EZ Enroll API, Express API).